Transfer, Cancellation & Refund Policy

Number of Days Before Program

Transfer Fee

Substitutions Allowed

Cancellation Fee

More than 30 business days

None

Yes (no fee)

None

15-30 business days

25% of program fee

Yes (no fee)

50% of program fee

Less than 15 business days

25% of program fee

No

100% of program fee

Transfers: Transfer requests must indicate the new date and/or new program the participant wishes to attend. 100% of the full program fee is non-refundable if

• The participant does not attend another program within one year of the original program start date;
• The participant transfers more than two (2) times.

Refunds: Any remaining balance of a canceled program’s payment may be applied to another Eckerd College executive education program within one year of the original program date. After one year, the balance is non-refundable.

**Please note: By registering for an open-enrollment program offered by Eckerd College, you are agreeing to the terms and conditions of this Transfer & Cancellation Policy.**

Product and Assessment Refund Policy

Product returns will be accepted on the following conditions:

For online instruments:

• The instruments have not been accessed by participants or their observers.
• The return is completed within 3 months of the original purchase date

All return requests are subject to verification.

Questions regarding this policy may be directed to emindsetprofile@eckerd.edu or 855-602-7765.